TERMS AND CONDITIONS

  • Bookings
  • Payments and returns
  • Activity

BOOKINGS

All reservations for SM2J Mediterranean Chartering must be made online through our website mediterraneanchartering.com . Reservations by phone will not be accepted.

In addition, you can ask any questions through the contact form on our website or by email to: reservas@mediterraneanchartering.com

The ID of each of the people who will go on the boat must be sent by email 3 days in advance . Only those people will be able to go up on the day of departure. The company reserves the right to prohibit people not previously registered on the passenger list from boarding, as well as those who present symptoms unfit for navigation

In case of disagreement or litigation between the parties to this contract, they will submit to the jurisdiction of the courts of Barcelona.

From the confirmation of the reservation, the client expressly assumes all of these Terms and Conditions . In the event that a person enrolls another, he assumes each and every one of these Terms and Conditions on her behalf .

PAYMENTS AND RETURNS

Payment will be made by paying 100% of the total price at the time of booking.

At the nautical base there is a card payment terminal to cover fuel costs, which must be paid upon arrival at the port as marked by the vessel.

The client can cancel the requested or contracted services , having the right to a total or partial refund of the amounts paid to SM2J Mediterranean Chartering according to the conditions indicated below:

  • 50% refund provided that it is canceled 15 days before departure, after that period there will be no refund.

SM2J Mediterranean Chartering may also cancel the activity due to unforeseeable force majeure, such as bad weather that endangers the boat or the safety of customers. The client will have the right to change the date or to a full refund of the amounts paid.

In case of cancellation of the activity by the client due to delay, he will not be entitled to a refund of the amounts paid. In this case, you will have the right to change the date of the activity as long as there is availability on the selected date.

The client consciously agrees to pay SM2J Mediterranean Chartering the amount of any fine, judicial and extrajudicial expenses derived from improper use, infractions and all kinds of regulations directed against the rented object.

ACTIVITY

SM2J Mediterranean Chartering reserves the right to cancel the activity for meteorological, security or technical reasons (such as breakdowns). If these circumstances are foreseeable, the company will notify the client by email as soon as possible.

It also reserves the right to change part of the routes in case water or safety conditions require it.

It is necessary to know how to swim and the use of a life jacket is mandatory in dangerous conditions or while using the SEA DOO.

The rental will be carried out without a guide and the environment and all the instructions indicated at the time of booking will be respected at all times.

It is not allowed to drive the boat or the SEA DOO under the influence of alcohol, narcotics or others . The company will not assume any civil, administrative or criminal liability for failure to comply with this indication.

All activities are determined by a schedule . Therefore, if the client cannot arrive at the time established in the reservation, SM2J Mediterranean Chartering reserves the right to cancel or change the activity.

The health officer on board is not indicated to give a medication to the client. If this requires it, the company is not responsible, with which the client accepts all derived responsibilities, exempting SM2J Mediterranean Chartering SL  from any responsibility.

SM2J Mediterranean Chartering is not responsible for the damage or loss of clients’ personal belongings, such as cameras, mobile phones or clothing.

The client accepts that he knows the possible difficulties of the activity and the small complications that may arise, since it may have a certain risk. However, in our explanations prior to the activity, we will explain how to solve and anticipate problems.

The participant is responsible for the material transferred by the company and accepts the payment of the amount of the object in case of damage or loss. This payment can be made in cash, by bank transfer or bizum.

SM2J Mediterranean Chartering is not responsible if items brought on board by passengers get wet or suffer any damage .

Minors must have authorization or be accompanied by a responsible person .

SM2J Mediterranean Chartering ‘s commitment begins with the contracted activity, so it is the client’s responsibility to transport them to the facilities or to the place where the activity starts, if applicable. The contract and the responsibility of SM2J Mediterranean Chartering exclusively affect the direct work of its technicians and the organization of the activity.

The price of the activities includes accident and civil liability insurance .

Material and equipment rental services that do not involve contracting one of our activities are not covered by assistance insurance . Complete information on insurance conditions and coverage is available to customers and will be sent to whoever requests it.

Any person who endangers the safety of the vessel, its crew or passengers, will be dropped off at the nearest port. This is a decision made by the skipper of the boat as the person most responsible on board